Repairs

Hardware replacements, (both part and labor) when part is provided by Wisp, are generally warrantied for 6 months. Examples of issues covered by warranty: part malfunction, part separation from frame, or a loose part within device. Warranty does not apply to software repair for viruses, jailbreaking, or rooting. Warranty does not apply to damage or mishandling of the device or installed part (e.g. cracked screen, liquid damage, etc.). This warranty does not apply to client-provided parts or repairs where only labor is involved. If the device was repaired on-site and charged an on-site fee, our client will need to bring in the device or will be subject to another on-site fee for the warranty work. Wisp will determine all warranty claim validity.  

Warranty does not apply to software repair for viruses, jailbreaking, or rooting. Warranty does not apply to damage or mishandling of the device or installed part (e.g. cracked screen, liquid damage, etc.)

Accessories

Wisp warranties the products we sell against manufacturer defects for 6 months (or for the life of the product on select products). We do not warranty against any post-purchase product damage or mishandling.

Wisp will refund the full purchase price of an item within 14 days of purchase date. Original receipt must be presented and item must be complete with packaging, inserts, and in pristine condition