In 2015, there's few electronic devices more popular than a tablet. And while many do buy into Apple's family of iPads and iPad Pros, Microsoft's Surface and Surface Pros are becoming increasingly used by both consumers and businesses.
Surface Pros are great products, but even the best products sometimes need repairs. You might be tempted to try to repair a Surface device yourself - after all, many early Windows computers simply needed to be unscrewed. But like other tablets, Microsoft Surface and Surface Pros have been built to minimize the space and weight needed, meaning that repair convenience wasn't at the top of their priorities list. Therefore, if your Surface needs to be repaired, take it to experts like Wisp. Call (504) 309-5322 to schedule a free diagnostic today.
What are the most common Surface issues we see?
1. SURFACE NOT TURNING ON
This can strike any tablet, but the source of the problem can be many. Thankfully, our experts will be able to diagnose the issue once your bring it in for testing. It's one of the reasons that we're open 6 days a week (Monday - Saturday) from 10AM - 7PM.
2. LOST DATA
Many users that have experience with Windows computers find that Surfaces don't perform exactly as you expect, and this could cause numerous issues - but the most common one that we see is lost data. Typically, this is a result of unexpected deletion, or potentially you gave the device to someone else who deleted your personal files by accident.
Thankfully, this is the perfect situation for our team to recover the files. The most important thing you can do is bring in the tablet before working with it any more, because all information you create from then on out is overwriting the data that you're trying to recover.
3. BROKEN SCREEN
The cost of fixing a broken screen depends on the amount of damage could to the screen. If it's simply dead pixels from age, then the screen could only need minimal repairs. But if you dropped the Surface, or otherwise significantly damaged it, the costs could be higher. This is actually one issue that you'll have to take to the experts at the Microsoft Store.
Have another Surface issue not described above? Give us a call at 504-309-5322 and we'll talk you through how we can potentially fix it for you.